Returns & Exchanges
At Tommaso Cycling, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all items in new, unused condition. Whether it's a sizing adjustment or a change of heart, our goal is to get you back on the road with the perfect equipment.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, uninstalled condition.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our technicians inspect your return, we will process your refund or ship out your exchange within 3-5 business days.